Digitalisation for businesses in Düsseldorf

Düsseldorf’s economy: trade fairs, fashion and consulting

Düsseldorf is the state capital of North Rhine-Westphalia and a centre for consulting, advertising, fashion and telecommunications. Many corporations have their headquarters here, alongside auditors, law firms and a large Japanese community with its own companies. Around them are numerous small and mid-sized businesses: retailers, agencies, trades and service providers. That is exactly where quotes, orders and invoices still often run on email, Excel and paper.

We start where the most time is lost: enquiries that disappear in the inbox, data typed in twice, and servers nobody quite trusts any more. Incoming emails are pre-sorted, receipts are read automatically and orders go straight into accounting. We move your IT to servers in Germany, with backups in two locations and an contingency plan.

Messe Düsseldorf hosts some of the world’s largest trade fairs, for example for plastics, medical technology, printing and packaging. For exhibitors, stand builders, hotels and caterers, that means short, intense peaks: many enquiries within a few weeks, followed by the follow-up work. These peaks are exactly what can be automated. Contacts from the stand go straight into the customer system, quotes are created from templates with your current prices, and follow-up emails go out at the right time. No pile of business cards is left on the desk after the fair.

Around the Königsallee and the Media Harbour, many law firms, tax advisers and consultancies are at work. Their daily business consists of deadlines, files and confidential documents, and manual work is particularly expensive there. We set up processes that assign incoming mail, note deadlines and create documents from templates. On request we develop a secure portal for clients to exchange documents instead of sending them by email. All data stays on servers in Germany, and access is managed by role.